ITILFND V4Demo

By ITIL · Question Mode

QuestionQ221

The guiding principles

What must invariably be done before automating an activity?

  • A Check that the activity has already been optimized
  • B Check that suitable new technology has been purchased
  • C Ensure that DevOps has been successfully implemented
  • D Ensure the solution removes the need for human intervention
Explanation

An activity should be optimized before it is automated, so automation does not preserve or amplify unnecessary, inefficient, or ineffective steps.

Community Discussion

No comments yet. Be the first to start the discussion!