ITIL 4 Specialist Monitor, Support and FulfilDemo

By ITIL · Question Mode

QuestionQ2

Problem Management

Which of the following is an input to the “communicating to users” process?

  • A Communication reports
  • B Information to communicate
  • C Improvement initiatives
  • D Communicated messages
Explanation

The process requires information that must be communicated to users as its input. Its output is the communicated message produced and delivered to those users.

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