ITIL-4-SPECIALIST-IT-ASSET-MANAGEMENTPreview

In the context of the IT asset management practice, which statement is CORRECT?

Which would typically NOT be considered when defining the scope of each implementation steps for the IT asset management practice?

When adopting the IT asset management practice, on what should scoping and implementation decisions be verified against?

Which statement about applying a standard approach to IT assets is CORRECT?

In the context of IT asset management, which statement about policies is NOT correct?

Identify the missing word(s) in the following sentence.
The IT asset management practice can contribute to the organization’s sustainability practices by helping to ensure that each asset is given the most [?]

Despite having communicated policies set at the enterprise level, an internal IT service provider is seeing an increase in shadow IT.
What challenge does this service provider MOST LIKELY need to overcome to deal with this trend?

What describes steps needed to deliver products and services to customers and users?

How do IT asset lifecycle models contribute to a common approach to IT asset management?

What supports value creation by helping to ensure communication of ITAM outputs across the organization?

Which TWO are harmful substances that can be found in e-waste?

Gold -

Lead -

Mercury -
Copper

Which is NOT a good reason for carrying out an IT asset audit?

Why should an organization carry out data clean-up and normalization on asset data that has been collected by automated tools?

An external regulation requires an organization to handle some software assets in a specialized way.
What should be organization do NEXT?

Which piece of information should be documented when an old server is decommissioned?