QuestionQ61

Understand the digital product lifecycle in terms of the ITIL ‘operating model’

An organization has recently received employee feedback that many key applications lack important functionality or are overly difficult to use.

How can the software development and management practice help resolve this situation?

  • A By ensuring that the applications continually meet the organization's requirements and quality criteria
  • B By ensuring that new and changed application components meet agreed criteria
  • C By ensuring that the organization's current and future needs are supported by effective solution proposals
  • D By ensuring that an Agile software development lifecycle approach is adopted
Explanation

The software development and management practice ensures that software continually satisfies the organization’s requirements and quality criteria throughout its lifecycle. This supports improving application functionality and usability in response to employee feedback.

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