ITIL 4 Specialist High Velocity ITDemo

By ITIL · Question Mode

QuestionQ58

Understand the digital product lifecycle in terms of the ITIL ‘operating model’

Which TWO statements about the service value chain are correct?

  • A 1 and 2
  • B 2 and 3
  • C 3 and 4
  • D 1 and 4
Explanation

The ITIL service value chain describes the interconnected activities needed to effectively manage products and services, and it provides the model from which value-stream steps are derived. The activities are combined flexibly for a particular value stream rather than followed as one fixed sequence or assigned as a detailed model for each technical team.

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