ITIL 4 Specialist High Velocity ITDemo

By ITIL · Question Mode

QuestionQ22

Understand the digital product lifecycle in terms of the ITIL ‘operating model’

From the service provider’s viewpoint, which statement about the digital product lifecycle is correct?

  • A It begins when the service consumer is being onboarded
  • B It begins with researching and developing the offering
  • C It ends when a consumer decides to terminate the engagement with the provider
  • D It ends when a provider decides to terminate the engagement with a consumer
Explanation

A digital product lifecycle begins when the provider researches and develops the offering, before a service consumer is onboarded. The lifecycle is not defined by the start or end of a particular consumer’s engagement.

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