ITIL 4 Specialist Collaborate, Assure and ImproveDemo

By ITIL · Question Mode

QuestionQ81

Supplier Management

A supplier manager needs to understand the environments supported by third parties.

Which type of tool will MOST help the supplier manager understand these environments?

  • A Work planning and prioritization tools
  • B Workflow management and collaboration tools
  • C Knowledge management tools
  • D Supplier management tools
Explanation

Knowledge management tools maintain a central knowledge base that documents and shares information needed for consistent, continually improving management of environments across internal teams and third-party providers.

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