QuestionQ76

Supplier Management

An organization intends to outsource a service to a supplier.

Which output of “managing a common approach to supplier management” helps the organization determine which suppliers should be shortlisted?

  • A Core competency analysis
  • B Supplier selection criteria
  • C Updated service catalogue
  • D Organization's strategy
Explanation

Supplier selection criteria provide the agreed measures for evaluating potential suppliers against the organization’s sourcing needs, allowing the organization to identify those suitable for a shortlist. ITIL 4 lists supplier evaluation and selection criteria as an output of managing a common approach to supplier management.

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