ITIL 4 Practitioner Deployment ManagementDemo

By ITIL · Question Mode

QuestionQ3

Information and technology

An organization manually informs its development and operations teams about deployments that might be faulty.

Which tools should automate this process?

  • A Service configuration management tools
  • B Workflow management and collaboration tools
  • C Work planning and prioritization tools
  • D Environment configuration and management tools
Explanation

Workflow management and collaboration tools automate alert routing and notifications to the appropriate development and operations teams when a deployment may have failed or introduced a fault. Google Cloud documents proactive failure notification as a DevOps process capability for identifying critical issues and enabling action before they escalate.

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