ITIL 4 Practitioner Deployment ManagementDemo

Question

A large organization intends to manage its IT services by analyzing and improving value streams. It is uncertain how to combine value streams with management practices such as change enablement and deployment management.

What is the correct approach for this organization to take?

A Create a separate value stream for each management practice
B Create one combined value stream for change enablement and deployment management
C Create a single value stream that includes change enablement, deployment management and other practices such as continual improvement
D Create several value streams that include change enablement, deployment management, and other practices such as continual improvement

Explanation

ITIL value streams organize end-to-end work around value and outcomes, integrating activities from multiple management practices. Change enablement, deployment management, and continual improvement can each support multiple value streams; organizations should therefore use several value streams where needed, rather than create streams that correspond one-to-one with practices or a single universal stream. PeopleCert describes both change enablement and deployment management as practices integrated into an organization’s value stream.

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ITIL 4 Practitioner Deployment ManagementDemo

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