QuestionQ24

Selecting the Approach for Test Process Improvement

You are the test manager at a large bank. A recent release had 8 defects detected during user acceptance testing and in live operation. Given the business context and the time and money invested in testing, both are considered unacceptable. You have been asked to analyze the defects and select a subset for analysis, rather than analyzing every defect.

The defects have the following characteristics:

Question Image

Which ONE of the following methods is MOST appropriate for selecting defects for further analysis?

Explanation

Pareto analysis prioritizes the “vital few” categories that account for the greatest proportion of defects. It enables investigation effort to focus on the most common contributors rather than examining every individual defect.

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