QuestionQ20

Process for Improvement

Given the following statements concerning a test process-improvement activity:

Explanation

The Deming (PDCA) cycle is a generic, domain-independent improvement model made up of four phases, whereas the IDEAL model is a process-improvement model developed specifically for software and test process improvement and comprises five phases (Initiating, Diagnosing, Establishing, Acting, Learning); this distinction of genericity/phase-count is what the ISTQB Expert Level Improving the Testing Process syllabus uses to differentiate the two models.

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