CTEL-ITP-ATP: Certified Tester Expert Level Assessing Test Processes

By ISTQB · Question Mode

QuestionQ13

Selecting the Approach for Test Process Improvement

You are a new test manager assuming responsibility for testing an existing application, team, and test process. Several stakeholders have raised concerns about the previous testing approach, so you have decided to carry out a rapid, informal TPI Next assessment to prioritize your focus over the coming months.

You suspect there are communication issues between the people performing testing and other stakeholders.

How would you use TPI Next to perform the informal assessment?

Explanation

TPI Next is a business-driven assessment model that can focus on organization-specific issues while considering correlations with adjacent testing capabilities. Communication concerns should therefore prioritize the related areas of communication, reporting, and the involvement of testing staff in early development, while a light assessment of other areas helps identify connected weaknesses and dependencies.

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