QuestionQ61

Managing the Team

Consider the following skills-assessment spreadsheet for your four-person test team:

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The spreadsheet contains three sections: technical expertise, testing skills, and professionalism.

For every skill area in both the technical expertise and testing skills sections, team members are rated on a four-point scale:

  • E (Expert): the person has expert knowledge and experience in the skill area.
  • B (Beginner): the person has some knowledge and experience in the skill area but is not autonomous.
  • W (Wants to learn): the person has no knowledge or experience in the skill area but wants to learn it.
  • NI (Not Interested): the person has no knowledge or experience in the skill area and is not interested in learning it.

For each skill area in the professionalism section, ratings use a three-point scale (H = High, M = Medium, L = Low).

You are using this skills-assessment spreadsheet to define a training-development plan for the test team. Your objective is to close skill gaps by ensuring that, for every skill identified in the technical expertise and testing skills sections, at least one team member is rated as an expert and can train the other team members.

Because of budget limitations, you can send only one person to a training course.

Based only on the information provided, which option would be expected to be the best way to achieve the objective?

  • A Send Robert to a performance testing training course
  • B Send Alex to a performance testing training course
  • C Send John to a performance testing training course
  • D Send Mark to a test automation training course
Explanation

Performance Testing—Scripting and Performance Testing—Execution are the only identified skill areas without an expert. Alex and Robert both want to learn performance testing, but Alex has High ratings for team building/cross-training and oral communication, making Alex better positioned to train the rest of the team after completing the course.

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