ATM: Advanced Test ManagerDemo

By ISTQB · Question Mode

QuestionQ48

Managing the Test Activities

A chart is also available that shows the trend in lag time from defect reporting to resolution during system testing. It shows that the daily closure period is consistently and significantly above the rolling closure period for a long part of the system testing phase.

Almost all defects detected during system testing have concerned the system as a whole, rather than individual units or integration issues. Almost all quality risks were addressed during the unit and integration testing phase, and no residual quality risks were present in the integrated system. Exploratory testing sessions conducted during system testing, targeting defects in these quality-risk areas, have confirmed this.

Based only on the information given, which of the following areas would you expect to receive greater consideration in the retrospective meeting in order to be improved?

  • A The requirements review
  • B The defect management process
  • C The quality risk analysis process
  • D The system design and architecture design reviews
Explanation

A sustained increase in the daily defect closure period relative to the rolling period indicates that recently resolved defects are taking longer to progress from reporting to resolution. This indicates a need to improve the defect-management workflow, including handling, classification, prioritization, resolution, confirmation, and closure. An established defect management process is responsible for managing defects from discovery through closure.

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