CISSP: Certified Information Systems Security Professional

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QuestionQ16

VerifiedSecurity and Risk Management

A bank did not meet customer service-level agreements (SLAs) after a database failure in its transaction processing system (TPS) caused financial deposits to be delayed. A regulatory agency that oversees the bank wants to determine whether the delay's cause was a material weakness. Which of the following documents is MOST relevant for the regulatory agency to review?

Explanation

A business impact analysis (BIA) documents the consequences of disruptions to critical business processes, including financial, operational, customer-service, and regulatory impacts. It is therefore the appropriate document for evaluating whether a transaction-processing database failure and resulting delayed deposits constituted a material weakness.

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