CRISC: Certified in Risk and Information Systems ControlDemo

By Isaca · Question Mode

QuestionQ990

Risk Response and Reporting

Because management is concerned about system load capacity during the month-end close process, it requires monitoring of the average task-completion time and monthly reporting of the results. What type of measure has been established?

  • A Service level agreement (SLA)
  • B Key risk indicator (KRI)
  • C Key performance indicator (KPI)
  • D Critical success factor (CSF)
Explanation

A key performance indicator (KPI) measures how effectively an operational process is performing. Average task-completion time is a performance metric used to monitor system and process efficiency during month-end close.

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