QuestionQ1362

Risk Response and Reporting

An organization recently fixed its machine-learning model after it had produced automated decisions with an adverse impact on customers. Which of the following is the BEST course of action?

  • A Discontinue use of machine learning for customer-related decision making.
  • B Report the adverse impact to regulatory authorities.
  • C Request risk acceptance from senior management.
  • D Implement appropriate data governance to monitor decision-making outcomes.
Explanation

Appropriate data governance provides ongoing oversight of automated decision outcomes, enabling the organization to identify, measure, and address adverse customer impacts after the model is remediated. This is a proportionate, sustainable control rather than abandoning machine learning or accepting the risk.

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