QuestionQ1354

Governance

A contract with a cloud service provider MUST include:

  • A a business recovery plan
  • B ownership of responsibilities
  • C provision for source code escrow
  • D the provider's financial statements
Explanation

A cloud service contract must clearly allocate ownership of responsibilities between the provider and the customer, including the operational and security duties each party controls. The allocation differs across SaaS, PaaS, and IaaS, so explicit responsibility ownership is essential; recovery planning, source-code escrow, and financial statements are situational rather than universal contract requirements.

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