COBIT 2019

By Isaca · Question Mode

QuestionQ52

VerifiedGovernance and Management Objectives

Which balanced scorecard (BSC) dimension aligns with the enterprise goal titled Optimization of Business Process Costs?

Explanation

In COBIT’s Balanced Scorecard-based enterprise-goal grouping, optimizing business process costs is an Internal dimension objective because it targets the efficiency and cost of the enterprise’s internal processes. ISACA identifies the BSC dimensions as financial, customer, internal, and learning and growth.

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