QuestionQ22

Performance Management

What is the primary reason for management to conduct a process capability assessment?

  • A To better understand the current state as compared to the target
  • B To better understand the cost of implementing the improved process
  • C To better understand the current level of risk versus future risk
Explanation

A process capability assessment measures current process performance against its target or specification requirements, enabling management to understand the existing state and any performance gap.

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