QuestionQ55

VerifiedBenefits Realization

Which of the following is the MOST effective way for IT management to report the value of IT to executive management?

Explanation

A balanced scorecard communicates IT value through a balanced set of business-aligned performance measures, including financial, customer, internal-process, and learning or growth perspectives. This gives executive management a broader view of IT’s contribution to organizational objectives than a process maturity level, resource assessment, or individual cost-benefit analysis.

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