QuestionQ17

VerifiedIT Resources

A global enterprise is in an economic downturn and is quickly losing market share. Senior IT management is reevaluating the business’s core activities, including IT, and the related resource implications. Management has decided to concentrate on its local market and close international operations. From a resource-management perspective, a critical issue is retaining the most capable staff. This is BEST accomplished by:

Explanation

Goals-based performance appraisals provide a consistent, performance-based basis for identifying capable staff against established objectives. Retention decisions based solely on local-market status, length of service, or compensation do not assess employees’ capability or contribution.

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