QuestionQ47

Configure Maximo Scheduler

What is the reason a user who is responsible for handling Service Requests would be assigned a calendar and a shift?

  • A So that the user can use the Start Timer and Stop Timer actions
  • B To determine which user is available on a future date and time
  • C All labor records require a calendar and shift
  • D All persons who log in need a calendar and shift
Explanation

A calendar defines the working and non-working time periods, and a shift applied to that calendar establishes specific work period start/end times for each day. Assigning a calendar and shift to a person allows Maximo to determine whether that individual is available (on-shift) at a particular future date and time, which is used when routing or assigning Service Requests to available staff, such as in Service Desk assignment or Assignment Manager scheduling.

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