HPE7-A12Demo

Question

Refer to the scenario. Given the ServiceNow-integration requirement, which CX feature automatically creates ServiceNow tickets from network events?

A NAE
B SOAP
C probe
D REST API

Explanation

Cisco Network Assurance Engine (NAE) integrates with ServiceNow ITSM to automate the analysis, prioritization, and ticket assignment of smart events; ServiceNow creates tickets for the identified critical issues.

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Building self-healing networks with Cisco Network Assurance Innovations and ServiceNow ITSM

HPE7-A12Demo

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Notes

Readiness

QuestionQ18

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