QuestionQ52

Security

A customer has deployed a three-controller AOS-10 mobility gateway cluster at one site. The WLAN is set to tunnel wireless-device traffic to the AOS-10 mobility cluster. Clients are authorized to use WPA2-Personal.

An end user has opened a helpdesk ticket because they cannot connect their client device to the network. Other devices are currently associated with the SSID without any issues.

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After reviewing the output, what is the issue?

Explanation

WPA2-Personal authenticates clients with a pre-shared key rather than a RADIUS server or client certificate. A mic failure during the WPA2 key exchange indicates that the client and network did not derive matching key material, which occurs when the configured pre-shared key is invalid or incorrect on the client.

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