HPE Campus Access Mobility Expert (HPE7-A07)

Employees at your customer’s site who are connected to the wired network report a poor user experience. The customer has HPE Aruba Networking User Experience Insight (UXI) sensors deployed on premises. These sensors have been operating for several months. They test both the wired network (through each sensor’s wired interface) and the wireless networks. The customer used the UXI dashboard to identify the cause of the poor user experience. For further details, the customer asked you to review the packet captures downloaded from the sensors through the UXI dashboard.

In the .zip file downloaded from the UXI sensors, you examined the "datagrams" .pcap file but could not find any issues. How can this be explained?