QuestionQ48

Describe HPE Storage architectures and technologies

An HPE Partner sold a customer an HPE Alletra Storage MP X10000 solution. The customer deliberately removed three drives, causing a catastrophic failure.

What advice should the partner give the customer?

Explanation

A catastrophic multi-drive failure is not handled by an automatic spare rebuild or by reinserting the removed drives. Data services shut down and availability is lost, so HPE Support/Engineering must be involved to implement the recovery steps. HPE documentation also states that a drive removed through the service process cannot be reinserted and that complete data-loss storage rebuilding must be performed under HPE Support guidance.

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