Professional Cloud DeveloperDemo

Your team is developing a backend application that implements the business logic for an interactive voice response (IVR) system supporting a payroll application. The IVR system has these technical characteristics:

• Each customer phone call is linked to a unique IVR session.
• The IVR system establishes a separate persistent gRPC connection to the backend for every session.
• If a connection is interrupted, the IVR system creates a new connection, introducing slight latency for that call.

You need to decide which compute environment to use for deploying the backend application. From current call data, you determine the following:

• Call duration varies from 1 to 30 minutes.
• Calls are generally placed during business hours.
• Significant call spikes occur around certain known dates (for example, pay days) or when large payroll changes take place.

You want to minimize cost, effort, and operational overhead. Where should you deploy the backend application?