QuestionQ46

Manage user and device settings

An end user is returning after an extended leave of absence and discovers that their browser is no longer active. The administrator is unsure whether the inactivity policy was violated.

What is the minimum action required to re-enroll this browser?

  • A Verify the policy has been violated and then wipe the browser
  • B Close and reopen Chrome
  • C Delete the device management token and reopen Chrome
  • D Delete the browser from CEC and reopen Chrome
Explanation

For a Chrome browser that has become unmanaged after inactivity, the device-management token is invalid. Deleting the device token while retaining a valid enrollment token lets Chrome automatically re-enroll when it restarts; the enrollment token itself should not be deleted.

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