Associate Google Workspace Administrator

By Google · Question Mode

QuestionQ24

Managing user accounts, domains, and Directory

Today, your company signed up for Google Workspace Business Starter using an existing domain name. You want to add team members and manage their access to email and other services. However, you cannot create new user accounts or modify user settings. You need to resolve this issue. What should you do?

Explanation

Google Workspace requires verification of ownership for an existing domain before user accounts become active and the organization can administer users. Domain verification is completed by adding Google’s required verification record in the domain’s DNS settings. Business Starter already supports user creation and user-setting management, so neither an edition upgrade nor an unmanaged-user transfer is required.

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