QuestionQ323

Project Management Concepts

A fix that was not submitted to the CCB for approval was implemented in an application. Although the change caused no negative consequences, the sponsors raised concerns with the project manager. Which action should the project manager take first to prevent this situation from happening again?

  • A Meet with the team and highlight the importance of change management.
  • B Roll back the process and submit a change request.
  • C Document the event as a lesson learned.
  • D Remove the team member who bypassed the CCB process.
Explanation

Changes must follow the established change-management process and receive the required CCB approval before implementation. Reinforcing this requirement with the team directly addresses the process bypass and helps prevent unapproved changes from recurring.

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