220-1202: CompTIA A+ Core 2 (V15) Certification Exam

By CompTIA · Question Mode

QuestionQ9

Security

A user says their smartphone often shows pop-ups warning about security threats and suggesting tools to protect against them. After selecting one of the pop-ups, the user observes that the smartphone battery drains more quickly. Which of the following should a technician recommend to fix this issue?

Explanation

Frequent security-alert pop-ups and increased battery consumption after interacting with one are consistent with browser-based malicious content or an unwanted application. Clearing the browser cache and uninstalling unfamiliar applications removes likely adware or malware sources while preserving the user’s device configuration and data.

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