220-1202: CompTIA A+ Core 2 (V15) Certification ExamDemo

By CompTIA · Question Mode

QuestionQ9

Security

A user says their smartphone often shows pop-ups warning about security threats and suggesting tools to protect against them. After selecting one of the pop-ups, the user observes that the smartphone battery drains more quickly. Which of the following should a technician recommend to fix this issue?

  • A Clear the smartphone’s browser cache and uninstall unknown applications.
  • B Enable airplane mode and restart the smartphone.
  • C Perform a factory reset on the smartphone.
  • D Replace the SIM card and modify the network settings.
Explanation

Frequent security-alert pop-ups and increased battery consumption after interacting with one are consistent with browser-based malicious content or an unwanted application. Clearing the browser cache and uninstalling unfamiliar applications removes likely adware or malware sources while preserving the user’s device configuration and data.

Community Discussion

No comments yet. Be the first to start the discussion!