QuestionQ21

Software Troubleshooting

A user's computer touch pad is not functioning. When the user connects a mouse to the computer, the cursor operates normally. Which of the following should a technician use to check for driver updates?

  • A certmgr.msc
  • B lusrmgr.msc
  • C devmgmt.msc
  • D gpedit.msc
Explanation

Windows Device Manager is used to view hardware devices and install, update, or remove their drivers. The devmgmt.msc console opens Device Manager, where the touch pad driver can be checked and updated.

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