220-1202: CompTIA A+ Core 2 (V15) Certification ExamDemo

By CompTIA · Question Mode

QuestionQ19

Software Troubleshooting

A user brings an iOS-based smartphone that is running slowly to a repair shop. A technician identifies the following information:

  • Battery charge: 25%

  • Battery health: 90%

  • Hotspot: On -

  • Mobile reception: |||

  • Roaming: Off -

  • Used space: 63.76GB/64GB -

Which of the following is causing the issue?

  • A The device is running out of free space
  • B The battery health is low.
  • C The phone is not sufficiently charged.
  • D The hotspot is degrading the performance.
  • E Too many applications are open.
Explanation

With 63.76 GB used out of 64 GB, the device has only about 0.24 GB of free storage remaining. Insufficient free space can slow iOS because the operating system requires available storage for temporary data and routine system operations.

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