QuestionQ12

Security

An end user finds a virus on their computer. A technician quarantines the computer, scans it for viruses, and remediates the infection. Which of the following should the technician do next?

  • A Perform a secondary antivirus scan.
  • B Educate the end user.
  • C Reimage the computer.
  • D Review system logs.
Explanation

After a malware infection has been remediated, the technician should educate the end user on safe practices that reduce the likelihood of another infection, such as recognizing suspicious links, attachments, and downloads.

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