220-1201: CompTIA A+ Certification Exam: Core 1

By CompTIA · Question Mode

QuestionQ9

Hardware and Network Troubleshooting

A computer is experiencing random shutdowns. A technician notices that the fans on the computer work but are noisy. The CPU temperature is about 122°F (50°C) when the computer is started but rises to 208°F (98°C) when applications are opened. Which of the following would most likely fix this issue?

Explanation

The fans are already running loudly (working near their limit) yet CPU temperature still climbs to a dangerous 98°C under load, indicating the existing heat sink lacks the thermal dissipation capacity for the workload rather than a fan-speed or power problem. Installing a higher-performance heat sink increases cooling capacity and resolves the overheating-related shutdowns; the power supply and additional RAM have no direct bearing on CPU temperature.

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