220-1201: CompTIA A+ Certification Exam: Core 1

By CompTIA · Question Mode

QuestionQ56

Hardware and Network Troubleshooting

An office is having frequent wireless outages and slow network performance. A technician verifies that all wireless devices have the same symptoms. Which of the following should the technician do to establish whether the problem is external or internal?

Explanation

Testing connectivity through an Ethernet connection isolates the wired network path from the wireless infrastructure. A successful wired test indicates that the broader network and upstream connection are functioning, focusing investigation on the internal wireless network; a failed wired test suggests an upstream or external connectivity problem.

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