220-1201: CompTIA A+ Certification Exam: Core 1

By CompTIA · Question Mode

QuestionQ54

Mobile Devices

A customer reports that internet browsing on their smartphone is fast at the beginning of the month but significantly slows down toward the end of the month. A technician examines the phone and finds multiple free cloud backup services running, with several gigabytes of personal data spread across each. Data availability is important to the customer. Which of the following is the best way to resolve the customer's issue?

Explanation

Slowdowns that recur predictably as the month progresses point to the phone hitting a mobile carrier's soft data-cap throttle from constant background cloud-sync traffic. Restricting synchronization to Wi-Fi eliminates that cellular data load while keeping every backup service active, preserving the data availability the customer requires — unlike disabling backup services or adding local storage, which either reduce redundancy or don't address the mobile data consumption.

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