QuestionQ17

Hardware and Network Troubleshooting

A customer reports that a workstation has no internet connectivity. A technician confirms the port is disabled. Which of the following is most likely responsible for the issue?

Explanation

A disabled port indicates software-level configuration on network equipment. Managed switches allow administrators to log in and enable/disable individual ports through their management interface for security and bandwidth control. Patch panels are passive physical patch points, a physical NIC cannot disable itself, and firewalls block traffic but do not control individual switch ports.

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