500-444: Cisco Contact Center Enterprise Implementation and TroubleshootingDemo

By Cisco · Question Mode

QuestionQ13

PCCE Implementation Initialization

Which two tasks does PCCE initialization perform under a Unified CCE PG?

Choose two
  • A Creates the CUCM Peripheral Gateway (PG) with the CUCM PIM.
  • B Creates just VRU PG; VRU PIMs need to be added manually.
  • C Creates the Media Routing PG (MR PG) with three MR PIMs.
  • D Downloads JTAPI from the Unified Communications Manager and installs it on the Unified CCE PG.
  • E Downloads JTAPI from the Unified Communications Manager, but manually need to be installed in the Unified CCE PG.
Explanation

Packaged CCE automated initialization creates the CUCM Peripheral Gateway with its CUCM PIM and downloads JTAPI from Unified Communications Manager for installation on the Unified CCE PG. The VRU PG is created with two VRU PIMs, while MR PIMs are not created as the stated set of three. Cisco Packaged Contact Center Enterprise Administration and Configuration Guide

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