QuestionQ510

On-Premises Call Control

A customer has Cisco Unity Connection integrated with LDAP. As a Unity Connection administrator, you receive a request to change a VM user’s first name. Where must this change be made?

  • A Cisco Unity Connection
  • B Cisco Unified Communications Manager end user
  • C Active Directory
  • D Cisco IM and Presence
Explanation

Cisco Directory Synchronization (DirSync) synchronizes user attributes, including first name, from the corporate LDAP directory to Cisco Unity Connection. When Active Directory provides that LDAP directory, the authoritative change is made in Active Directory and then synchronized to Unity Connection.

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