QuestionQ420

On-Premises Call Control

Users want to access their Cisco Unity Connection mailboxes from their mobile phones by entering only their voicemail PIN at the login prompt when they call the pilot number. Where should an engineer configure this feature?

  • A alternate extensions
  • B message settings
  • C transfer rules
  • D greetings
Explanation

An alternate extension associates a mobile phone number with the user’s mailbox. When Unity Connection receives a call from that recognized number and caller ID/ANI is available, it treats the call like one from the primary extension and prompts the user to enter a PIN to sign in.

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