QuestionQ253

Protocols and Endpoints

During a company meeting, employees join virtually and listen. However, the SpeakerTrack device connected to a collaboration endpoint that follows the speaker suddenly stops working. What is causing this issue?

  • A The microphone panel is obstructed to detect the voice of the speaker
  • B The SpeakerTrack device is in standby mode
  • C The left camera or right camera is disconnected
  • D The SpeakerTrack is running a firmware version that is not compatible with the codec
Explanation

SpeakerTrack requires both its left and right cameras to be connected to the codec. A disconnected left or right camera interrupts the required camera input and can cause speaker tracking to stop functioning.

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