QuestionQ50

Remote access VPNs

Cisco AnyConnect Secure Mobility Client is configured to use IKEv2 for one user group and SSL for another. After the administrator configures a new AnyConnect release on the Cisco ASA, the IKEv2 users cannot automatically download it when connecting. What could be the issue?

Explanation

For IKEv2 connections, the ASA Client Services Server supplies HTTPS/SSL access for the AnyConnect downloader to retrieve software updates. Without Client Services, the client can still establish a basic IKEv2 IPsec connection, but it cannot download the client software update.

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