200-901: Automating Networks Using Cisco PlatformsDemo

By Cisco · Question Mode

QuestionQ224

Understanding and Using APIs

Which API can be used to configure phone books and contacts in Cisco Unified Contact Center?

  • A AXL
  • B Cisco Webex Meetings
  • C Cisco Finesse
  • D Cisco Webex
Explanation

Cisco Finesse provides REST API resources for PhoneBook and Contact objects. A phone book contains contacts, and the PhoneBook resource exposes its associated Contacts collection, making Cisco Finesse the applicable API for this configuration. Cisco Finesse PhoneBook documentation

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