SUP-2023: Apple Device SupportDemo

By Apple · Question Mode

QuestionQ97

Troubleshooting Network Connections on Mac

Scenario —

You are attempting to connect a podcasting microphone to your MacBook Air. You are using the Apple USB-C Digital AV Multiport Adapter with a standard USB-A-to-B cable connected to the microphone. You open Sound in System Settings and select the Input tab, but the microphone does not appear in the sound input-device list.

Question Image

What should you use to confirm that your Mac has successfully connected to the microphone?

  • A The microphone's power light
  • B VoiceOver Utility > Sound > Input Device > USB CODEC
  • C System Information > Hardware > USB
  • D The device driver settings
Explanation

System Information’s Hardware > USB section lists devices detected on the Mac’s USB bus, so it can confirm whether the microphone is connected even when it is not yet available as a selectable sound input.

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