SUP-2023: Apple Device SupportDemo

By Apple · Question Mode

QuestionQ1

Troubleshooting System and Application Issues

Match each startup icon with its description. Responses may be used once, more than once, or not at all.

Drag & Drop
Apple logo
Folder with a question mark
Globe with an exclamation mark
Prohibitory symbol
Warning symbol
Startup Options screen (Macintosh HD and Options)
The Mac found your startup disk.
The startup options window for a Mac with Apple silicon.
Your Mac couldn't start up from macOS Recovery over the internet.
Your startup disk contains macOS, but it's not one your Mac can use.
Your startup disk is no longer available or doesn't contain a working Mac operating system.
Explanation

An Apple logo indicates that a startup disk was found. On Apple-silicon Macs, the screen showing startup disks and Options is Startup Options. A globe with an exclamation mark means Internet Recovery could not start. A prohibitory symbol means the selected startup disk has a macOS version that Mac cannot use. A folder with a question mark means no available startup disk contains a working macOS installation.

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