AD0-E712: Adobe Commerce Business Practitioner ProfessionalDemo

By Adobe · Question Mode

QuestionQ13

Adobe Commerce basics

An administrator wants to log in as a customer who is placing an order in order to assist that customer.

Which two conditions must be satisfied?

Choose two
  • A Ensure the feature is enabled in the Stores > Configuration section
  • B Ensure that “Can Log In As Customer” is set to Yes on the edit page of the account that will use the feature.
  • C Ensure the feature is enabled for the customer on whose behalf admin will log in
  • D Ensure that the customer clicks Allow Remote Assistance in a browser modal that appears after the admin sends a login request.
Explanation

Login as Customer must be enabled in the Commerce configuration, and the customer whose account will be accessed must allow remote shopping assistance. Customer consent is required for an administrator to access that customer account; an admin cannot log in without it. Provide shopper assistance — Adobe Commerce

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