QuestionQ48

Security, accessibility, and troubleshooting

An AEM Forms Developer needs to integrate the Adobe Sign cloud service to sign a legal document record. The Developer adds and tests the Adobe Sign cloud-service configuration by using an API key and other required credentials. The Developer uses a Signature object on the final page of an Adaptive Form for a digital signature.

When the Developer begins filling out the Adaptive Form, the final signature page for signing the document does not appear.

What is causing this issue?

Explanation

The Signature Step component requires a Document of Record option-enabled Adaptive Form or a form-template-based Adaptive Form, because it must render a signable document. Without associating a Document of Record through the Adaptive Form’s form model properties, there is no document for the signing step to display.

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